Terms of service

TERMS OF SERVICE

Effective Date: January 2026

Welcome to Valea Italia, a trading name of NEXTSHORE LTD ("Company", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of our website, products, and services available at https://valeaitalia.com. By accessing or purchasing from our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.


1. COMPANY INFORMATION

The Services are operated by:

NEXTSHORE LTD

Registered Office:

82a James Carter Road
Mildenhall
IP28 7DE
United Kingdom

Company Registration Number:
17148445

Website:
https://valeaitalia.com

Support Email:
support@valeaitalia.com


2. ELIGIBILITY

By using our Services you confirm that you are at least 18 years old or have reached the legal age of majority in your country.

You agree to provide accurate, current and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials.


3. PRODUCTS

We strive to display product images, descriptions and specifications as accurately as possible.

However:

  • colours may vary depending on your screen;
  • product packaging may differ;
  • slight variations between batches may occur.

We reserve the right to discontinue or modify any product without prior notice.


4. ORDERS

Submitting an order constitutes an offer to purchase.

We reserve the right to:

  • refuse any order;
  • cancel suspicious or fraudulent orders;
  • limit quantities purchased.

An order is accepted only after payment has been successfully processed and you receive an Order Confirmation email.


5. PRICES

All prices shown on our website are displayed in the selected currency.

Prices may change without notice.

Taxes, customs duties and import fees (if applicable) are the customer's responsibility unless otherwise stated.


6. PAYMENT

Payments are securely processed through trusted third-party payment providers.

We do not store your credit card information.

Orders may be cancelled if payment authorization fails.


7. SHIPPING

Estimated delivery times are provided for guidance only.

Delivery delays caused by:

  • couriers;
  • customs;
  • weather;
  • strikes;
  • force majeure

are outside our control.

Risk of loss transfers once the package has been handed to the shipping carrier.


8. RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy.

Customers should review our Refund Policy before making a purchase.


9. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • logos;
  • images;
  • graphics;
  • product descriptions;
  • videos;
  • software;
  • trademarks;
  • website design,

belongs to NEXTSHORE LTD or its licensors.

No content may be copied, reproduced, distributed or exploited without our prior written consent.


10. THIRD-PARTY SERVICES

Our website may contain links to third-party websites.

We are not responsible for:

  • third-party content;
  • external websites;
  • products sold by third parties;
  • services offered by third parties.

Accessing third-party websites is entirely at your own risk.


11. SHOPIFY

Our online store is powered by Shopify.

While Shopify provides the e-commerce platform, all sales are made directly between you and NEXTSHORE LTD.

Shopify is not responsible for products, shipping, refunds or customer support relating to purchases made through our website.


12. PRIVACY

Your personal information is processed according to our Privacy Policy.

By using our Services you consent to the collection, processing and storage of your personal data in accordance with applicable data protection laws.


13. USER CONTENT

If you submit reviews, comments, suggestions or other content, you grant NEXTSHORE LTD a worldwide, royalty-free, perpetual licence to use, modify and publish such content.

You confirm that any submitted content:

  • belongs to you;
  • does not infringe third-party rights;
  • is not unlawful or offensive.

14. PROHIBITED USES

You agree not to:

  • violate any laws;
  • engage in fraudulent activity;
  • upload malware or viruses;
  • interfere with website security;
  • scrape or copy website content;
  • impersonate another person;
  • misuse our Services.

Violation of these Terms may result in immediate termination of access.


15. DISCLAIMER OF WARRANTIES

Our Services and products are provided "AS IS" and "AS AVAILABLE".

To the fullest extent permitted by law, NEXTSHORE LTD disclaims all warranties, including:

  • merchantability;
  • fitness for a particular purpose;
  • uninterrupted service;
  • error-free operation.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, NEXTSHORE LTD, its directors, officers, employees, affiliates and service providers shall not be liable for any:

  • indirect damages;
  • consequential damages;
  • lost profits;
  • business interruption;
  • loss of data;
  • incidental damages,

arising from the use of our website or products.

Our maximum liability shall never exceed the amount paid for the purchased product.


17. INDEMNIFICATION

You agree to indemnify and hold harmless NEXTSHORE LTD from any claims, liabilities, losses, costs or legal expenses resulting from:

  • your breach of these Terms;
  • misuse of our Services;
  • violation of applicable laws.

18. TERMINATION

We reserve the right to suspend or terminate your access to our Services at any time without prior notice if you violate these Terms.


19. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


20. CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be published on this page.

Continued use of our Services constitutes acceptance of any revised Terms.


21. CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact:

NEXTSHORE LTD

Registered Office:

82a James Carter Road
Mildenhall
IP28 7DE
United Kingdom

Company Registration Number:
17148445

Website:
https://valeaitalia.com

Email: